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**We strive our hardest to respond to all e-mails within 15 minutes of being received during normal business hours.
**D.O.T. simply shows when the tire was made. Example 2507 would mean that the tire was made in the 25th week of 2007.
We strive for PERFECTION, if there is any reason, ANY whatsoever in which we do not deserve 5 star ratings or positive feedback, please contact us and we will make sure you are a satisfied customer.
Frequently Asked Questions
- Can we pick up these items locally?
Sure, no problem! Please give us a call (954-228-3597) at least 24 hours in advance so we can have your item ready for you to pick up.
- How many miles are on these tires?
The exact mileage is unkown because none of our tires were used personally.
- Why does the tire look so black and clean?
After being pressure tested, all of our tires are painted with special tire paint designed to enhance tire appearance. It does not affect the tire in at all.
Payment & Shipping Options
PayPal is the preferred payment method online. All of our items are shipped via UPS ground or USPS. After the item has been purchased, UPS or USPS will pick it up within 1 business day. All tracking numbers will be uploaded to eBay for easier tracking. Customers in Hawaii, Alaska and Puerto Rico are welcome, however, please message us before purchasing. We also welcome customers from Canada, however please note you will be responsible for all applicable duties and taxes, and incur a $30 s/h charge on top of the shipping (usually free) for your order.
All shipments over $150 will be sent with delivery confirmation, meaning a signature will be required on delivery. All shipments over $300 will be sent with adult delivery confirmation, meaning an adult over 21 years of age must sign for the package to be delivered. You may opt out of this requirement by sending us a message with your order, stating you'd prefer to 'opt out of delivery confirmation'.
Return Policy & Warranty
Quality is strictly enforced at Ely's Tires. Every single tire has been pressure tested and inspected for damages, leaks, and visual defects (unless otherwise stated.) Every single rim is spun on a balance machine and inspected for bends. Every item we sell is rigorously inspected to ensure perfection. In the unlikely event you experience a problem with any of our items, please call or email us immediately. We will either ship out a replacement immediately or issue a full refund including shipping! We will assure you remain a satisfied customer! Returns, refunds, or exchanges must be processed 30 days of you receiving the item.
Here at Ely's we highly value our name and feedback percentage. We always strive to keep the customer first and always satisfied. In the unlikely occasion that you are not satisfied, please contact us immediately and we will do anything possible to correct the situation. Our phone number is listed in all of our listings, thus you can contact us at anytime during our business hours. The biggest reward for us is your positive feedback and 5 star DSR ratings.